With the MyAXAway mobile app you can contact a video call in case of an accident to report the incident and complete the accident declaration.

 

How do I use the app?

 

  • Call AXA and receive a link by sms to download the application to your mobile phone.
  • You receive a video call through the application from the AXA representative.
  • You receive instructions to record the circumstances of the accident and the details of the drivers and vehicles involved.
  • Through the mobile screen you see and accept the accident declaration.
  • The procedure is then followed as is currently the case for repair.

 

What are the benefits of using the app?

 

The new service reduces the waiting time at the scene of the accident, as you do not mind visiting a representative to record the circumstances of the accident and the details of the vehicles involved.