With the MyAXAway mobile app you can contact a video call in case of damage to your home to announce the incident and claim compensation.


How do I use the app?


  • Call AXA and receive a link by sms to download the application to your mobile phone.
  • You receive a video call through the application from the AXA representative.
  • The damage is recorded through the application and you accept the correctness of the damage.
  • You choose whether you want to repair the damage by using a direct repair workshop or if you want to receive the compensation amount and repair it with a workshop of your choice.


What are the benefits of using the app?


The new service significantly reduces your waiting time, as you don't expect an expert appointment to be set to record the damage.