Contract Information & Insurance Procedure

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Insurance cover shall start from the date of commencement as indicated in the duration of insurance and provided that the premiums have been paid on time, in accordance with the terms of the policy.

In order to insure a car or / and confirm the insurance cover the following documents must always be attached: • A copy of your Driving Licence • A copy of your Vehicle Registration document • A purchase invoice in the event of new vehicles

Yes, you can on condition that you hold an insurance policy for your main home at AXA Insurance. If your main home is not in Greece, you will need to hold some other insurance policy at AXA Insurance. Theft is covered upon agreement with the Company on condition that your holiday residence is equipped with adequate protection measures.

Contact your Insurance Partner to receive detailed information about home insurance programs offered by AXA Insurance and fill in an application for insurance.

In case of buildings and building improvements, insured value means the necessary cost of construction with the same or similar materials and method of construction, taking into account the construction cost per square meter. As regards household content, insured value is defined per category (equipment, merchandise, machinery, etc).

It is possible to extend household content up to a fixed amount, to provide cover for jewellery, watches, semi-precious and precious stones that will be recorded in a detailed list in the insurance policy on condition that they are kept in a locked safe (built-in or embedded). No cover is provided for money inside a home.

It is possible to extend household content up to a fixed amount to cover artwork and other collector’s items that will be recorded in a detailed list in the insurance policy. Their value is determined by you, either on the basis of their price of acquisition, if they have been recently purchased, or on the basis of a valuation by an expert valuer.

Yes, you can on condition that the building has been built pursuant to a valid planning permission in accordance with the antiseismic regulation that was in force in the year of construction and providing that it has not been damaged by a previous earthquake, or if it has sustained any such damages, these damages must have been repaired in accordance with the relevant Building Regulation. The insurance premium depends on the age of the building, the geographical area and the type of insured object (building or content).

Of course you can. Home insurance programs are addressed to individuals, owners and tenants who wish to cover the building of their home (apartment, maisonette, detached house) and/or its contents (household effects).

• If the insured building is an apartment, the value of its proportion in the communal spaces and jointly owned spaces is included in the construction value of the apartment and does not need to be declared separately. Auxiliary spaces may be insured if they are separately described in the insurance policy with their corresponding construction values. • If the insured building is a detached house, there are no communal spaces. Auxiliary spaces may be insured if they do not consist part of an existing building and on condition that they are separately described in the insurance policy together with their corresponding construction values. • All communal spaces and jointly owned spaces of an apartment building may be insured upon application lodged by the building manager.

Contact your Insurance Advisor to receive detailed information about business insurance programs offered by AXA Insurance and fill in an application for insurance.

“Health benefits” is a group of services for the prevention, promotion and care of health and are offered to all policy holders of a Health Insurance. For the use of health benefits, contact the corresponding cooperating provider. In any case, for the use of the benefits, upon arriving at the hospital, clinic or diagnostic center, it is necessary to show: your personal insurance card, your identity card, the health insurance carnet.

ΑΧΑ Insurance sends an information slip for the savings account of the insurance policy, where you can find the information that will help you understand the way your savings account develops overtime. More specifically, it includes the gross return of AXA portfolio, your savings account at the end of the previous year, the annual distributions, the charges of the Death cost, the annual returns and the savings account at the end of the year. An assessment is also made of the amount at the expiry with return rate the mean investment rate of the last five years. For the guarantee return products (Investment/ Pension/ Child/ One-off Assurance/ Blanket Rate Pension Plan/ Blanket Rate Child Plan), AXA Insurance sends you on an annual basis the analysis of the savings account which shows the movement and the amount of your account up to the previous calendar year. For the Unit Linked products, your Company sends you information on an annual basis with the Mutual Funds shares analytically and the value of the savings account at the beginning and end of the year as well as the shares’ credits and debits.

The Contracting Party can at any time pay a one-off premium in addition to the regular premiums.

The Private Life Insurance Guarantee Fund was set up by the State based on Law 3867/3.8.2010 and the Act of the Governor of the Bank of Greece, No 2636/24.11.2010, with the aim of intervening if an insurance company is declared bankrupt or its operation license is revoked for breaching the law. It is a legal person governed by private law is under the supervision of the Bank of Greece and undertakes ipse jure the rights and obligations of the insurance company deriving from the Life Insurance Policies. The objective is to protect the rights of the policy holders by intervening and trying to transfer all or part of the Life portfolio of the insurance company in liquidation to another or other insurance companies and if this is not successful, then the Fund terminates the insurance polices and pays their value as well as outstanding claims and benefits payable to the policy holders. The compensation will be 100% of the insurance claim with a limit of € 30,000 per insurance life beneficiary for benefits at the expiration and buy-offs and € 60,000 in cases of death and permanent total disability. With an explicit provision of the law, the Private Life Insurance Guarantee Fund is not liable to pay claims deriving from additional coverage of hospital care. It is co-funded by the insurance companies and policy holders participating by 50% each in paying the contribution on the annual premiums of the Life Insurance sector. The contribution of the insured comes up for each sector on the net premium to: 0.75%: Traditional policies (Savings, Life Insurances & Disability etc) 0.4%: Policies linked to investments (Unitlinked) 0.75%: Complementary death and disability covers from accident or disease 0%: Hospital covers (since the Guarantee Fund does not undertake such claims) The contribution at the same time cannot be more than € 15 for the insurance policies of periodic payments and € 150 for the policies of a single payment. Its application started on January 1, 2011.